Service Process
The entire process from ordering to delivery, one-stop service, worry-free after-sales service
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Inquiry & order
Contact us for information details and sign a contract.
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Deposit Payment
A deposit is required after the order is placed.
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Balance Payment
Balance paymentis requred before shipment.
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shipment
Follow up the shipment.
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Logistics and after-sales
Logistics transportation, after-sales service.
our service
Hefei Chunhua Hoisting Machinery Co., Ltd., established in 1997, specializes in bridge cranes, gantry cranes, intelligent parking systems, and crane accessories. Our products are widely used in highways, railways, ports, and industrial facilities, known for their reliability and durability. We seek global partners for collaboration and offer comprehensive services from R&D to after-sales.
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Hefei Chunhua Hoisting Machinery Co., Ltd. provides customers with consulting services including products, sales, repairs, maintenance and other aspects through telephone, E-MALL, letters, etc., accepts customers' service requests, complaints and complaints, accepts suggestions and needs, etc.;
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Provide customer care and various service reminders to handle and solve problems for customers through phone calls and text messages. At the same time, we will take the initiative to understand product and service needs and suggestions from customers, continuously improve products and services, and provide customers with dedicated butler-style services. You are welcome to call or write, your attention is our motivation to move forward!
Marketing Center
In line with the corporate purpose of "Integrity to all rivers, trust to win the world", we will be honest and loyal to every customer, win the trust of every friend with credibility, and gradually achieve the development goal of building an international first-class enterprise. At present, the company's domestic sales performance ranks at the forefront of the industry. While focusing on domestic sales, the company continues to explore the international market. "Chunhua" brand lifting equipment has been well received by international peers and users. The perfect after-sales service system, efficient response mechanism, and timely information feedback system demonstrate the service concept of "we are by your side".
